DYNAMICS 365

CASE STUDIES

DYNAMICS 365

Dynamics 365 is a full-service, COTS (commercial-off-the-shelf) customer relationship management (CRM) application that provides a complete suite of powerful case management capabilities, all with a familiar user interface based on Microsoft Office. Dynamics 365 runs natively within Outlook or within major web browsers as a web application. Dynamics 365 is an exceptional application because of its wide range of benefits, including point-and-click configurability, enterprise scalability, and easy interoperability to existing applications and databases.

DYNAMICS 365 FEATURES

citizen management system, 311 solution, 311 modules

ENGAGE

Engage with citizens through connected mobile services to better understand citizen needs and increase reach, participation, and satisfaction through new citizen experiences

heat & energy assistance, community health portal, children & family services, investigative case management

EMPOWER

Empower and mobilize your employees with cloud-enabled, role-related applications and smart city innovations to increase cross-team collaboration, helping deliver new citizen experiences with grater production and efficiency

human resource management, fleet management, emergency management, population health, citizen management system, 311 solution, 311 modules, case management, evidence tracking, data analytics

OPTIMIZE

Optimize the operating efficiency of cities with flexible, trusted cloud services and solutions and smart city innovations, allowing you to harness the power of the cloud on your terms to drive digital transformation

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TRANSFORM

Transform your agency by harnessing the cloud and data explosion to innovate and design new digital services that benefit society, provide transparency, improve urban planning, and encourage citizen participation.

LET’S GET STARTED

 

Schedule a demo today!

ABOUT OUR SERVICES

web portals, Power BI, SharePoint, Dynamics 365

Aeon Nexus can help you effectively implement your customer relationship management (CRM) solution based on Dynamics 365 (formally Microsoft Dynamics CRM). Whether your business is in retail, manufacturing, distribution, professional services, the public sector, or another industry, our team of skilled and experienced enterprise architects, consultants, and support engineers can put Dynamics 365 to work for you quickly, across all of your business operations and locations, fully integrated with your existing systems and business processes.